Desktop & User Care | Remote & On-Site IT Support

remote tech support

Your end-users' time is best spent working for your organization, not managing IT issues. We make it simple by offering fast and reliable 24x7x365 support for your users, as well as proactive desktop remote management and maintenance for your workstations.

Now your employees don't need to worry about racking up bills whenever they need support.

Remote Monitoring, Maintenance, Reporting, & Cost-effective Support

How can this actually help you?

Our Managed Desktop Care Solution provides comprehensive preventative maintenance services remotely. This service is comprised of: a desktop/laptop agent within our technology platform with all of the intelligence built-in to conduct day to day preventive maintenance services, a bundled managed Anti-Virus Package, and remote access.

Your staff will also have direct access to our unlimited phone and remote support.

That's not all...

Our Flat-Rate resolves the issue of having to wait for approval to increase IT support costs.

With Desktop & User Care, we generate detailed inventory reports and configurations related to all the preventive maintenance activities conducted through our Network Operations Center (NOC). We track serial numbers, license expiration, warranties, vendor information, detailed service responses and much more. The platform comes with a built-in scripting engine and can also be used to deploy software applications remotely and automatically.

Contact us to learn more!

Get Our Brochure

e-max.it: your social media marketing partner

Managed Technology Questions?

  • Do you have questions about our Managed Technology Services and what they can do for your company? Fill out this simple form with your questions and our team respond promptly!
  • First Name *
  • Last Name *
  • Company Name
  • Phone *
  • Comments

      Desktop & User Care Questions?

      • Do you have questions about Desktop and User Care Services and what they can do for your company? Fill out this simple form with your questions and our team respond promptly!
      • First Name *
      • Last Name *
      • Company Name
      • Phone *
      • Comments