Client Experience Is Our Top Priority
Experience Built on Expertise
For over two decades, Thrive has provided its outsourced technology expertise to a wide range of clients. With 2,300+ customers around the world, we are proud to serve SMBs to enterprises, with a focus on mid-market companies. The Thrive team is comprised of industry and technical subject matter experts dedicated to ensuring that your organization optimizes its business performance through the strategic utilization of IT infrastructure and services.
Creating the Best Managed IT Customer Experience
We align our teams to provide you with a team that knows your industry and company inside and out. This POD approach drives better strategies, service, and support from day one.
Our Advisory Services include Enterprise Technical Account Management as a concierge service and vCISO and vCIO roles for any size business. We are with you every step of the way, so you are protected and empowered to grow your business.
Our Thrive
Methodology
Thrive’s NextGen services leverage the Thrive5 Methodology, which provides each customer with a unique strategy to optimize and protect their business data and applications. This methodology ensures access to the latest Cloud and on-premise technologies, advanced cybersecurity best practices, advanced networking solutions, and compliance & governance assistance.
Driving Better Business Outcomes
“Thrive’s expertise, commitment, and personalized approach make them an exceptional partner in the journey towards a more agile and secure IT infrastructure.”
– Timothy Murphy, CIO, Polk County Tax Collector
Hear from Our Customers
Assessing IT Environments to Deliver Solutions
A major part of our tailored client approach includes assessing IT environments for scalability, reliability, and security. We will create a personalized list of recommendations as part of an annual strategic assessment.
Recommendations will be provided in the areas of:
- Server infrastructure
- Backup & disaster recovery
- Email and messaging platforms
- Cybersecurity
- IT governance
- Cloud strategy
A Team Fully Dedicated to Your Needs
When you need to reach the Thrive team, we’ll be there to assist you. Our Thrive Platform Client Portal offers easy access to knowledgeable engineers, with the ability to create a support ticket and track case updates in real time. We are also available via email and live chat to ensure fast remediation.
For critical, business-impacting incidents, our proactive support team offers around-the-clock monitoring of network issues and concerns.
Providing Technology Solutions Tailored to Your Business
Thrive utilizes a unique combination our Platform and strategic services to ensure each business application achieves peak performance, scale, uptime, and the highest level of security. With access to the latest Cloud and on-premises technologies, we will build a strategy for the present and the future based on your technology objectives.