Top IT Consulting Trends for 2021 and Beyond

IT consulting have been an integral part of modern business operations for decades, but there was a monumental shift in their global demand in 2020. By the end of the year, Gartner predicted that the global IT spending would reach $3.9 trillion, a 3.4% increase from 2019.

To answer the question you have in mind, yes, the pandemic was partly responsible for the shift.

Most businesses were comfortable with their workers requiring only laptops, desk phones, and a handful of gadgets before the pandemic. COVID-19 disrupted this, forcing businesses and workers to embrace remote and virtual work with little time to prepare.

There has been a tremendous uptake of digitization efforts since then. According to Gartner, companies and IT consulting providers have had time to adjust, and the industry spending is expected to hit $4 trillion in 2021

The 2020 pandemic taught companies that rely on IT consulting Miami to be ready for disruptive business models. It also accelerated the development of various IT and managed IT services that every company must consider to stay competitive and agile, survive disruptions, and cut operations costs.

Here are five of the most exciting growth drivers projected to revolutionize the enterprise IT services market in 2021 and beyond.

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1. Anywhere Operations

Anywhere operations is an IT consulting operations model that enables employees to work anywhere to reach customers everywhere. Gartner identifies anywhere operations as a revamped business services deployment model that provides workers with the resources they need to work remotely to reach clients regardless of their physical locations.

Simply put, anywhere operations is what makes it possible for workers to interact virtually with customers. It strives to deliver unique and value-adding business experiences across five areas:

  • Secure remote access
  • Productivity and collaboration
  • Edge and cloud infrastructure
  • Automation
  • Digital experiences quantification

Gartner projects that by 2023, as many as 40 percent of organizations will be relying on anywhere operations to facilitate hybrid virtual and physical employee, customer, and stakeholder experiences. The new trend, accelerated by social distancing rules introduced in early 2020, may play a central role in making remote working the new normal.

It is just a matter of time before Anywhere Operations becomes a modern business necessity, just like business AI and machine learning.

2. Cybersecurity Mesh

COVID-19 did bring with it more threats than just the coronavirus. According to the UN, Cybercrime shot up by 600%, and there was a significant uptick in cases of sophisticated phishing emails. Businesses and employees lost a lot more than lives, time, and money. There was a significant dip in the trust the people have in the traditional cybersecurity solutions.

Cybersecurity mesh makes it possible for workers to access digital business assets securely remotely. It uses a cloud-based delivery model to separate policy decision-making from policy enforcement. This separation makes user identity a part of the security parameter. Gartner fingers COVID-19 as responsible for accelerating the process of disrupting the digital enterprise past the tipping point.

The traditional cybersecurity services continue to serve many companies well. However, as the world of business evolves and cybercriminals become more sophisticated, cybersecurity mesh may just be the practical solution businesses will need to secure cloud processes and distributed data.

3. Distributed Cloud Services

In a distributed cloud, an IT consulting Miami provider spreads cloud services over different physical locations but maintains responsibility for its governance and operations. The cloud resources are brought closer to the user to provide agile cloud services to the users. The distributed cloud offers many benefits over traditional cloud services, including low-latency connections, reduced data costs, and improved data residency.

Gartner predicts that by 2025, most cloud services will have embraced distributed cloud services executed where they are needed. This model addresses the customers’ and users’ expectations for more reliable cloud computing services that offer the time-driven benefits of edge computing.

There are great benefits to having cloud computing resources physically closer to the location where business and data activities take place. Large organizations with high demand for cloud services may finally replace edge cloud and private cloud with distributed cloud services. Distributed cloud may as well represent the future of cloud computing.

4. Intelligent Composable Business

In his keynote speech during the Gartner IT Symposium 2020, VP of Distinguished Analyst Daryl Plummer summed up Intelligent Composable Business as “a way to create an organization from interchangeable blocks.”

Composable business is a way for organizations to create resilience and agility using the principles of modularization. It is a natural approach to accelerating digital business by architecting a business for real-time adaptability in times of uncertainty. The building blocks of composable business are composable thinking, composable business architecture, and composable technologies.

COVID-19 severely upset the traditional way of doing business. It highlighted the many unforeseen vulnerabilities in businesses that have, for years, focused on efficiency while ignoring malleability. Smart businesses that will pivot to a more modular setup will be more competitive in 2021 and beyond and better prepared for multiple unpredictable futures.

According to Plummer, there are four core principles of intelligent composable business that entrepreneurs need to know:

  • Modularity for greater agility
  • Discovery for more speed
  • Autonomy for higher resilience
  • Orchestration for better leadership

Intelligent Composable Business is a promising business model that would enable an organization to survive, even flourish, in moments of great disruption.

5. 5G Connectivity 

With close to ten countries already testing 5G, implementing this communication technology is of great interest in 2021 and years to come. The communications industry is already lit with expectations, and proactive businesses are already finding out how it will affect their business and processes.

5G may as well be the yardstick enabler for the disruption of Industry 4.0 in 2021 and beyond. There is no doubt that the rollout of 5G will significantly impact the nature and variety of IT solutions, cloud services, and even cybersecurity. It promises to improve communication with better low-latency and higher connection speeds as well as new and improved use cases for the Internet in general.

It is not just business and communication that will be disrupted by 5G; how we live, work, and communicate will change too. The ability to process and transfer large amounts of data in real-time and safely will advance existing VR and AR technologies.

For businesses, 5G will also complex machine learning, industrial automation, and business analytics.

Call Your Miami IT Consulting Team

Forward-looking companies that already use managed IT consulting in Miami are best placed to prepare for and adapt to the new advancements that make them disruption-proof. As the commercial world finds a way to recover from the 2020 pandemic disruption, businesses must prepare for such unforeseeable threats. The most effective way is for entrepreneurs to learn about and expect new technological trends such as these five in 2021.

Contact us today for more information.

4it Tech Insights

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