It’s interesting to take a look back at our industry and our own customer experiences over the past 5 years and analyze what really causes downtime in our customer environments. First, we have to agree on what the term “downtime” means. An end-user that launches outlook but cannot connect to the mail server is suffering … Read moreMonitor this!
As I read the news and see images of the recent carnage caused by spring tornados all over the south-central United States, I can’t help but be reminded that June 1st, the official start of the 2014 hurricane season, is now only 14 days away. If you are unlucky enough to have your building hit by a … Read moreYou Can’t Live Without It